Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various customers. Will also assist with new product and service options, support account managers, and ensure compliance with U.S.
Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various customers. Will also assist with new product and service options, support account managers, and ensure compliance with U.S.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company Company pension scheme, travel expenses, accident insurance Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links Good transport links, thorough onboarding, development opportunities Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlogStock checks and security stock monitoring / maintenanceIdentify, internally escalate and solve any potential delivery problemProactive follow up with customers on purchase ordersBe key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customerLiaise with customer through all steps of the logistic processCustomer claim coordination Ihre Qualifikation: English: Fluent (written & spoken)German: Good working level (written & spoken)Strong interpersonal and telephone communication skillsPragmatic & accountable work style combined with good analytic skills and attention to detailWilling to work according to set proceduresStrive for ownership & task conclusionGood communication skills & good team worker; self-motivated with autonomous work-stylefluency with Excel and experience with data entry and data maintenance in MRP systems ideally OracleBusiness Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export managementIdeally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor) Interested?
Just as you give your best, we will give ours and that’s not just words. We believe flexible working hours and mobile work support a healthy work-life balance. Training and coaching ensure you stay impactful. To keep you energized, we provide Edenred meal vouchers.
Guide our clients: Advise customers on practical AI use cases and support our Professional Services team in implementing AI-driven features. Empower teams: Independently design and deliver training sessions and workshops on AI‑related topics.
Your Contribution Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.Own product specifications for assigned OEM and standardized components.Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.Perform competitive analysis and technology benchmarking to support product positioning and improvement.Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.Train Sales teams and, as needed, customers on new products, applications, and technologies.Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.Establish and maintain product files (including medical product files when applicable).Ensure compliance with all Environmental, Health & Safety requirements.Perform additional duties as assigned to support SBF Medical's goals.
ESCP Business School Berlin sucht in Berlin eine/n Student Experience Manager (all genders) - Visa and Residence Support (ID-Nummer: 13741598)
With over 500 employees in North America and Europe, the brand is available at leading culinary retailers worldwide. Position Overview The Sales / Customer Support Representative responds to requests from consumers and customers by phone, e-mail, or chat. Collaborates with the sales team on business strategies and relationships to increase revenue, while providing an award-winning customer experience.
And these are not just words. We believe that flexible working hours and mobile working support a healthy work-life balance. Personnel development, training & coaching, and leadership programs ensure that you can't fail to make an impact.
Customer Support: Provide intensive holistic support to our clients in the paint and tool trade industry. Sales and Training: Advise and sell high-quality tools through demonstrations and end-user training sessions.
Develop functional specifications for enhancements, interfaces, reports, and forms. Support testing activities including unit testing, integration testing, and user acceptance testing. Provide post-implementation support and resolve production issues related to SAP CS.
Competency segment ‘Leadership’ Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions. Competency segment ‘Personal’ Accountability: Acts responsibly.
We are currently looking for a skilled Staff App Engineer (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! The App & Web Team constantly improves the App, Mobile Website and Desktop Website.
Export Customer Support Specialist (m/f/d) PS Direkt - Job perfekt Eine Bewerbung - Ein Interview - Mehrere Optionen. PS Direkt berät dich - Du entscheidest.
Customer Support: Provide intensive holistic support to our clients in the paint and tool trade industry in the following regions: Podkarpackie, Małopolskie, Śląskie, Opolskie, Dolnośląskie, Lubuskie, Świętokrzyskie, Wielkopolskie, Łódzkie.
Fritz Berger GmbH is continuously expanding and we need you to join us on this journey! For our location in Cologne, we are looking for support as a Working Student in Customer Service (m/f/d) On Site – Dutch Customers What you can look forward to: A cool office in the heart of Cologne Free drinks and fruit at the workplace An exciting range of tasks in the camping and leisure industry Flexible working hours and an agile way of working A secure job in an established company with a flat hierarchy, short decision-making processes and a dynamic environment Working in a motivated, international team The job is on site in Cologne – for close teamwork and direct day-to-day communication Your new job: Interface between our headquarters and our customers Handling customer enquiries primarily in writing, occasionally by phone Providing support with issues and ensuring customer satisfaction What you should bring with you: You are enrolled as a student at a German university Native-level foreign language skills (Dutch) Strong customer focus; initial experience in customer service is an advantage You are available to start soon Good German or English skills are required for communication within the team Self-organisation and a structured way of working Team spiritOur mission: to equip all campers with the best accessories!
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
You are experienced in using MS Office programs and SAP, and you demonstrate initiative, commitment, and team spirit, acting in a solution- and customer-oriented manner.Flexible working hours, compensatory time off, and the option for remote work or home office support the balance between professional and personal life. We offer numerous internal seminars, training sessions, and certification courses, such as those in project management or digital transformation, as well as development programs for current and future leaders.
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
Essential Duties and Responsibilities Customers (external) Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners Provide customer oriented service at all times relating to specific sales and customer expectation issues Reporting to the Sales Manager, B2B Provide customer account revenue and activity reporting, as required by the Management team Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth Provide country inputs to the development of account strategies Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans Drive sales improvement through regionally harmonized processes Contribute to the regional bidding or RFQ process when requested Communication Develop a working relationship with the relevant support sections e.g. GKAM Support Group, Operations to ensure they are kept up to date with all issues relating to the GKAM Customer accounts Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL Sales/Customer Account Development – Planning and Follow Up Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts Implement global and regional account acquisition / development approaches and platforms Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions Develop plans to deny competitor penetration into the accounts Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL Margins/Profitability Assurance Establish and implement a pricing review timetable that ensures improving margins from designated accounts Adhere to regional standards on profit margins and discount guidelines Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too.
You will work as Project Management Responsible for the A320 Family Customer Line. In this role, you will support and/or partially lead improvement initiatives and projects with a strong focus on lead-time optimization. Your scope will include project management, business case creation and evaluation, as well as coordination/interface management with central functions in view of the Single Aisle Ramp-Up, with a particular focus on process improvements.
About us Your Contribution Implement a comprehensive customer engagement model, including coordinating customer strategies and activities, scheduling, and conducting visits with key decision makers for all applicable accounts Build a deep understanding of customer needs to drive innovation pipeline by initiating stategic innovation projects with key accounts in alignment with product management Support the Key Account Manager [KAM] of global key accounts as key interaction point- building networks within accounts to operationalize key initiatives derived from KAM strategiesActively contribute to tactical action plans, including cultural interface managementDocument and summarize all relevant interactions and content in a structured and transparent way, while distributing the respective information to relevant stakeholders in a timely manner, both internally and externally [For non-global key accounts] achieve planned KPIs (turnover, GM) for all products sold to assigned customers [For non-global key accounts] effectively convert leads into sales through managing the sales process from lead generation to closing [For non-global key accounts] ensure accurate forecasting Acquire new sales opportunities in line with SBF strategy Initiate technical cooperation with customers and hand-overs to internal specialists, where necessary and appropriate Actively monitor the industry and market trends, as well as competitor activities- especially advancements in AR technology Contribute to a holistic market overview for KAM and product management Develop and drive the execution of an effective action plan to increase sales and profitability within accounts in assigned sales areaReview monthly account plan performance, annual accounts, and customer segmentation Represent at conferences and exhibitionsCollaborate with Marketing to plan visits, fairs, trade shows, literature and advertising programs for associated products Maintain current knowledge within area of responsibility through continuous tranining measures Follow company policies and Code of Conduct to including but not limited to policies, procedures, protocols, etc.
Sales Representative UK (m/f/d) - remote, UK-based Your responsibilities Develop and grow the UK market across the portfolio Achieve sales targets and drive revenue and profitability Manage and expand key customer relationships and acquire new business Lead customer negotiations and proactive account development Collaborate with internal stakeholders within a matrix organization Represent Cabka at customer meetings, trade fairs and industry events Maintain CRM data, reporting and market insights Your profile Degree or commercial education in Business Management Extensive international sales management experience with proven track record Experience in project management and social selling Strong customer focus with C-level relationship and negotiation skills Entrepreneurial, hands-on mindset with strong organizational and analytical skills Industry experience in plastics, packaging and/or logistics is a plus Proficient in Office 365 and CRM systems (ideally HubSpot) Business proficient English; additional languages are a plus High mobility and valid driving license What we offer Independent work with lots of flexibility and creative freedom Individual opportunities for further training Permanent employment contract and attractive compensation A great team with strong collegial support Flat hierarchies, a respectful leadership culture, and an open working atmosphere A crisis-proof medium-sized company in a future-oriented industry We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants as well as our employees – regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins.
Do you work in a structured manner, are you reliable and ensure that our customers always receive the best possible support? Then join our team! In this position, you will be responsible for looking after and supporting our customers, providing training and ensuring that our machines and processes fulfil the high expectations of the Semiconductor Industry - all in a high-precision environment that also includes working in clean rooms.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
We are currently looking for a skilled Principal App Engineer (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! As a Principal position, this role requires a high degree of autonomous working and reports directly to the Director of Engineering.
Location: Mobile work (Germany-wide) What you’ll do Rethink retail: Analyze and design next-gen business processes across omnichannel environments Lead the way: Guide clients through the implementation of our powerful GK standard software Make it real: Configure systems that are as smart as they are scalable Bridge the gap: Turn customer needs into actionable, tech-driven solutions Own the rollout: Support Go-Lives, ensure quality, and empower key users Be the expert: Serve as the go-to functional advisor for our clients What you bring A degree in Mathematics, (Business) Informatics, or a similar field Experience in retail, POS, or merchandise management A sharp tech mind and a passion for solving real-world challenges Fast thinker, clear communicator, and efficient concept-to-solution mindset Fluent in English – German skills are a big plus Ready to travel and take your expertise global Why Join GK?
Location: Mobile work (Australia-wide) What you’ll do Rethink retail: Analyze and design next-gen business processes across omnichannel environments Lead the way: Guide clients through the implementation of our powerful GK standard software Make it real: Configure systems that are as smart as they are scalable Bridge the gap: Turn customer needs into actionable, tech-driven solutions Own the rollout: Support Go-Lives, ensure quality, and empower key users Be the expert: Serve as the go-to functional advisor for our clients What you bring A degree in Mathematics, (Business) Informatics, or a similar field Experience in retail, POS, or merchandise management A sharp tech mind and a passion for solving real-world challenges Fast thinker, clear communicator, and efficient concept-to-solution mindset Fluent in English – German skills are a big plus Ready to travel and take your expertise global Why Join GK?
Location: Paris or Mobile work in France What you’ll do Rethink retail: Analyze and design next-gen business processes across omnichannel environments Lead the way: Guide clients through the implementation of our powerful GK standard software Make it real: Configure systems that are as smart as they are scalable Bridge the gap: Turn customer needs into actionable, tech-driven solutions Own the rollout: Support Go-Lives, ensure quality, and empower key users Be the expert: Serve as the go-to functional advisor for our clients What you bring A degree in Mathematics, (Business) Informatics, or a similar field Experience in retail, POS, or merchandise management A sharp tech mind and a passion for solving real-world challenges Fast thinker, clear communicator, and efficient concept-to-solution mindset Fluent in English und French Ready to travel and take your expertise global Why Join GK?
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
We are expanding and looking for a (Junior) ERP Consultant Customer Support (all genders welcome) for our subsidiary in Wrzesnia (Poland), who shares our passion for software and who will continue to conquer the global market together with us, win new customers and make our existing customers even happier.
We are expanding and looking for a (Junior) ERP Consultant Customer Support (all genders welcome) for our subsidiary in Wrzesnia (Poland), who shares our passion for software and who will continue to conquer the global market together with us, win new customers and make our existing customers even happier.
As Junior Operations Manager for Greece and Cyprus (m/f/d), you will support the Country Manager in localizing content to ensure our global strategy resonates with the local market. You will track daily operational KPIs and collaborate closely with cross-functional teams, providing you the opportunity to gain exposure to various business areas, including logistics, customer service, and marketing.
You will be responsible for reporting and planning on site level and will analyze and interpret the financial results and balance sheet KPI`s for the sites. You will provide financial reporting and analysis support to the business controller as well as be responsible for the closing at site level. You will also act as a member of the leadership team at site and undertake ad hoc financially based project work across the sites.
In return, we offer In Return, We Offer You: We believe there is always a better way. Open for change and feedback is what defines our culture. We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
) • Experience with API/integration design and principles • Ability to design UI through Wireframes delivering great UX to our users • SQL knowledge • SW Lifecycle tools (Jira/IBM RTC) • Strong technical background preferably with IT degree or equivalent work experience in IT area • Must be communicative (fluent English necessary), enthusiastic, self-motivated, team player YOUR JOURNEY: • Communication with customer and internal stakeholders • Understanding customer requirements and business objectives • Analyzing User Stories / Change requests and designing IT solution • Provide strategic advice on using technology to achieve business goals • Seeking for new opportunities • Analyzing, compiling and presenting information • Adopting new technologies and working with cloud providers (MS Azure, …) WHAT WE OFFER: • Great team of professionals and possibility of development • Global projects • Full support from colleagues during onboarding • Modern offices in Chodov next to metro station • Huge number of internal job opportunities within the company • Home office possibilities • Permanent contract • Company car or car allowance • CAFETERIA employee benefit program with wide selection of benefits from Edenred • Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company • Pension Plan contribution, Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…
We are currently looking for a skilled Teamlead Engineering (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! The App & Web Team constantly improves the App, Mobile Website and Desktop Website.
We are currently looking for a Staff Frontend Engineer (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! The App & Web Team constantly improves the App, Mobile Website and Desktop Website.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Inventory Management & Internal Controls Maintain >98% inventory accuracy through robust cycle counting, reconciliation and root-cause elimination of variances.Plan and execute annual stock take with Service Manager; prepare auditable evidence and SOX-compliant controls where applicable.Record and resolve issues with damaged goods or deliveries; raise claims with suppliers/carriers as required. In-house Service & Customer Support Booking in of customer pumps/equipment and parts deliveries in SAP following defined processes; allocate materials to the correct service orders/jobs.Package pumps/materials for shipment to engineers and customers ensuring protection in transit and accurate documentation.Maintain a clean, tidy and Health & Safety compliant workshop environment to facilitate in-house repair workflows and turnaround time.Skills, Knowledge & Experience Essential: Strong knowledge of end-to-end logistics processes, inventory control, and master data governance.Forklift drivers licence and experience of driving in a racked warehouse environment.Proficient in the MS Office Suite, particularly Excel.Familiarity with data visualisation (eg Power BI) is a plusExcellent problem solving, prioritisation and stakeholder communication skills.
Translate complex regulatory requirements into customer-specific solutions and proposals. Support clients in understanding CSMS requirements and their impact on organizational processes. Die Ansprechpartner für dieses Stellenangebot HRB-DE-Rietheim E-Mail: Recruiting-DE@marquardt.com
Location: Mobile Work (Mexico) What you’ll do Lead the charge: Manage cross-functional teams to deliver software into major retail environments Be the face: Build strong customer relationships as the main contact throughout the project lifecycle Keep it agile: Support Agile processes and enable smooth development execution Own the numbers: Manage budgets, forecasts, and invoicing with precision Stay ahead: Report on status, risks, and financials across stakeholder levels Solve smart: Resolve issues, ensure quality, and keep projects on time and on budget What you bring A degree in Computer Science, IT, or a related field Strong experience in the Central/Latin America`s retail market, experience in IT/software projects; POS background is a plus Proven success in managing customer-facing projects, including budgeting and contracts Strong communication skills and confidence in stakeholder management Team-oriented, creative in problem-solving, and adaptable to dynamic environments Fluent in English Willingness to travel and take your expertise global